Whether you work in management for a large company or are the proud owner and operator of your very own small business, you should always be looking for ways to keep the employees that you manage happy and content in their work environment. Employee turnover can be a big problem for any type of business as it is far more expensive on average to hire and train a new employee than it is to retain your current ones.
Thankfully, there are a few things that anyone who is in charge of managing employees can do to increase your retention rates. Here are three practices that you might consider adopting if employee turnover is becoming a problem at your company.
1. Discover What Might Be Going Wrong
Every manager and small business owner knows that one of the keys to good employee retention rates has to do with employee satisfaction in the workplace. Unfortunately, though, there are reasons why employees might shy away from bringing up issues that they have with their work environment.
Not only can such conversations be awkward, but many employees might feel that they are putting their jobs in jeopardy by complaining to upper-level management. Even if they plan to leave and find work elsewhere, they will still want to receive a good reference and, therefore, won’t want to risk upsetting any superiors.
The solution here is for those in management to be proactive in discovering what issues exist that they aren’t being told about for such reasons. An anonymous employee satisfaction survey can provide great insight into those things that aren’t going so well at your company that you are unaware of. You can design your own survey by going to inpulse.com.
2. Evaluate Your Recruitment and Hiring Processes
Sometimes the reason behind a high rate of employee turnover is that the right people aren’t being hired in the first place. You should take the time to evaluate the recruitment and hiring processes that you have in place at your company. It might very well be the case that the practices you once implemented at the start of your business worked just fine but now need to be adjusted to fit the current status of your company.
Make sure, too, that the individuals that you have in charge of these processes are giving the necessary thought and effort to the finding and hiring of new employees. While you want to have a good selection of potential employees to choose from for new hires, you don’t want people applying to work for you under false pretences.
3. Increase Flexibility
If there is one thing about the business that has been learned over this last year, it is that so much more can be done remotely than was ever imagined. There is also plenty of evidence to suggest that employees who are given the flexibility to work from home at least some of the time are much happier in their jobs. Consider implementing work-from-home options for those jobs that can be performed remotely.