5 Elements of a High-Converting SaaS Website

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When you’re providing a SaaS service, you want to not only attract your target audience, but you want to convert them into paying customers, too. But if you want a SaaS website that drives high conversion rates, there are a few key elements to keep in mind.

Consider these five elements for driving high conversion rates for your SaaS website:

  1. Metrics

If you want to ensure that you’re driving high conversion rates, you have to know what to measure. Some important key performance indicators for SaaS sites include customer acquisition cost, customer lifetime value and monthly recurring revenue churn rate.

These metrics help you to measure what you need to get your services in front of your target audience and what to expect each month, including the possibility of downgrades and cancellations. You can also gain valuable insights into the profit each customer drives for your business.

By knowing these metrics, you can understand which leads to focus on and which elements lead them down the sales funnel to ultimately help cause a jump in your conversion rates.

  1. An Optimized Pricing Page

One important factor to consider when attempting to convert customers is optimizing your pricing page. Your pricing page can help attract your customers, so it’s important to test it. Start by experimenting with different price points. Also, analyze how your leads react to pricing changes.

  1. Opt-in/Freemium Trials and Free Trials

When your customer is in the adoption stages of the sales pipeline, free trials often provide an incentive for potential customers to try your product. Consider providing this option as a way to demonstrate your services and convert leads into customers.

While requiring a credit card to use a free trial of your service removes the risk of losing potential sales, it may also work in your favour to drive more conversions by not requiring a credit card. This is because freemium or opt-in trials often drive higher retention rates than free trials that require credit card information.

Thus, it’s important to consider the stage of the customer journey. Freemiums can help retain your free trial customers and even present cross-selling and upgrading opportunities for leads down the road.

  1. Lead Page Optimization

Your UX and UI can impact the conversion of your SaaS site. So, it’s important to get your web development company to focus on the elements of your lead page.

Consider the different elements that are impacting your site’s conversion, including images, video and text. Ensure the contact information is easily identifiable on your lead page. Remove irrelevant videos or images that don’t add value to your content.

Consider using pop-up forms or interactive animations during the web development phase to help drive engagement that leads to conversion. By taking these actions, you can optimize your lead page to help drive high conversions for your SaaS site.

  1. A Solid CTA

Without a concrete call-to-action (CTA), your site visitors won’t know what action they need to take. That’s why it’s critical to incorporate a CTA that is easily identifiable and clearly defines what your prospective leads should do.

You’ll need to test your CTAs by changing the button positioning, the text and even the colour scheme of the button. By taking the time to craft an effective CTA and plan out how your user will interact with it, you can lead your prospects down the sales funnel, improve your SaaS site’s conversion and drive high-performing outcomes.

Final Thoughts

Being able to drive high conversion rates for your SaaS website calls for being strategic. By incorporating these five elements in your SaaS website, you can improve your chances of driving high conversion rates.

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Skyje is a Blog for Web Designers and Web Developers featuring Social Networking news and everything that Web 2.0. You can Subscribe to Skyje feed.

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I’m curious to know if you consider website support services in this SaaS model – in our experience any potential client has wanted to speak with us on the phone before committing and offering freebies has almost always attracted the more demanding clientele.